What is a campaign? And how do you get people to join you?
May 30, 2009 at 9:18 pm | In Communications tools and tips, Email Campaigns, Marketing Campaigns, Not-for-profit Campaigns, Political Campaigns, building brands | Leave a CommentWhat do you think of when you hear the word campaign?
Political? Social justice? Fund raising? Military? Marketing? Save the whales? Sales?
All of the above?
campaign |kam’pān|
noun
a series of operations intended to achieve a particular objective, confined to a particular area, for a specified amount of time and involving a specified form of engagement.
campaign |kam’pān|
verb
to work in an organized and active way toward a goal
Campaigns are dance between people, stories, desires, deeds and time.
When I got my first job in fund raising, I was pretty uncomfortable with the idea of soliciting donations because, gulp someone might say “no”.
Luckily I had a great mentor who put me at ease with this simple statement, “If you are afraid someone will say ‘no’ don’t ask. When you know they are going to say ‘yes’ – ask!”
So how do you know if someone is ready to say yes?
- You know them (their story, desires, abilities & deeds)
- they know you (your story, desires, abilities & deeds)
- you can match their needs with your deeds
- the timing is right (no rushing)
- they are empowered and enabled to act
Moving people to action in any kind of campaign (well OK, maybe not military) requires moving them through: The 5 I’s
1. Identify Find people you know (because you know their their story, desires, abilities and deeds) will take an interest. These are your potential donors, target market, likely voters, etc. Finding them takes time, research and relationship building, but your campaign is no where without these people. (Hint: start with the people who know and love you – lowest hanging fruit.)
For the rest of the 5 I’s, tune in next month – I know I’m terrible. Email me if you (or our campaign) really can’t wait
Michael Ignatieff : The Power of One Email
May 25, 2009 at 5:59 pm | In Communications tools and tips, Email Campaigns, Political Campaigns | Leave a CommentMichael Ignatieff isn’t the only leader Federal Liberals are following.
Mark Sullivan, co-founder of the Voter Activation Network (VAN) is an American who many hope will reactivate the Canadian electorate. At the Liberal Convention this spring, Sullivan introduced delegates to the key voter database system used by the U.S. Democratic party in the past election.
According to Macleans Magazine, the Liberals have purchased Sullivan’s system, and are taking steps to overhaul their communications and voter database into the electoral machine they will need to take back Leadership.
Today, came the first of what I expect will be a campaign of messages to rally and re-engage the Liberal base. And it came from Michael Igantieff. He made a simple request, and a simple offer.
The stated request: if you aren’t a member, become a member by clicking here
The stated goal: double the Liberal Membership
The explicit offer: become a member by Canada Day and your riding could be added to Micheal’s policy tour, and you could get Micheal’s ear on policy
The implicit carrot: you matter, and you feel this because Michael Ignatieff matters and he says you have power and that he wants you to get involved.
Since the fall, the Federal Liberals have been slightly more active and attentive with their post-election emails than the other parties but this email is the first I’ve seen from the Liberals that really signals that they are energizing the base to ramp back up. Check out the tone.
Sender: Michael Ignatieff
Subject: The Power of One
Dear Liberal Friend,
It’s time for us to redefine what it means to be a member of the Liberal Party. You and I have an opportunity to build a better Canada – a job that’s made easier with each new pair of hands.
So let’s start by doubling our current membership – one new member at a time.
If you’re not already a Liberal member, please join the party today. If you do so on-line before Canada Day, July 1, 2009, your riding could become one of two special stops being planned as part of my summer tour – a visit that would include an opportunity for you and me to sit down together in a private meeting to discuss your ideas for the future of our party and our country.
The Liberal Party of Canada is more than just a collection of individuals with Liberal values. Our members are part of a proud tradition of public service that reaches beyond our differences towards what unites us. Together, we are moving toward a new kind of politics, where all Canadians can play a part in shaping our future.
Help me build this movement and lead our party and our country. Visit the new membership section of the Liberal website and join the party today.
Yours sincerely,
Michael
The President needs me! AKA Establishing Urgency in an email.
May 20, 2009 at 3:56 pm | In Communications tools and tips, Email Campaigns, Political Campaigns | Leave a CommentUrgency is the campaigner’s best friend.
It is the difference between making a case for why someone should act (vote, donate, volunteer, buy, read, tweet, sign up, etc.) and why someone should act NOW.
Urgency tips the scales. If someone is already interested and engaged in your campaign, instilling a sense of urgency can move someone from getting to you in their own time, to the point where they are compelled to get to you in your time.
So how do you establish urgency? Here’s an example.
I received this email today:
Sender: President Barack Obama – Obama’s team has sent occasional email updates but very few have come with the President’s name listed as the sender – they save that to grab extra attention for the important stuff. By doing that, his name alone signifies an urgent message.
Subject: Kim, I need your voice on health care - He used my name! The importance of this communication is highlighted because he added my name to the subject line. Their team rarely does this, so again it flags that this message is important for me to read. (Some campaigners really over use the personalization tactic but this use is spot on.)
And between the sender and the subject I am clearly told that the President needs me. That seems kind of urgent – he’s not someone you put on hold.
Now, take a look at the body of the email. See how he immediately establishes urgency in the first statement, reinforces it through out, and connects his urgent case to the action he needs people to take and connects the action he wants people to take to a personal emotional driver – their own story – which bumps up the urgency again. Note: I’ve put things in bold for you here – his email was very clean.
Kim –
The chance to finally reform our nation’s health care system is here. While Congress moves rapidly to produce a detailed plan, I have made it clear that real reform must uphold three core principles — it must reduce costs, guarantee choice, and ensure quality care for every American.As we know, challenging the status quo will not be easy. Its defenders will claim our goals are too big, that we should once again settle for half measures and empty talk. Left unanswered, these voices of doubt might yet again derail the comprehensive reform we so badly need. That’s where you come in.
When our opponents spread fear and confusion about the changes we seek, your support for these core principles will show clarity and resolve. When the lobbyists for the status quo tell Congress to hold back, your personal story will give them the courage to press forward.
Join my call: Ask Congress to pass real health care reform in 2009.
After adding your name, please consider sharing your personal story about the importance of health care reform in your life and the lives of those you love.
I will be personally reviewing many of these signatures and stories. If you speak up now, your voice will make a difference.American families are watching their premiums rise four times faster than their wages. Spiraling health care costs are shackling America’s businesses, curtailing job growth and slowing the economy at the worst possible time. This has got to change.
I know personal stories can drive that change, because I know how my mother’s experience continues to drive me. She passed away from ovarian cancer a little over a decade ago. And in the last weeks of her life, when she was coming to grips with her own mortality and showing extraordinary courage just to get through each day, she was spending too much time worrying about whether her health insurance would cover her bills. She deserved better. Every American deserves better. And that’s why I will not rest until the dream of health care reform is finally achieved in the United States of America.
Please add your name to join my call. Then share your personal story about why you too will not rest until this job is done.
Last November, the American people sent Washington a clear mandate for change. But when the polls close, the true work of citizenship begins. That’s what Organizing for America is all about. Now, in these crucial moments, your voice once again has extraordinary power. I’m counting on you to use it.
Thank you,
President Barack Obama
Flipping good, honestly!
Elements of a great speech
May 19, 2009 at 4:11 pm | In Communications tools and tips, Political Campaigns, Speech writing | 1 Comment1. you have a point and you make it (see Start at the end)
2. you know your audience and you meet their needs – use words they use, tell stories they can tell, pause when they need you to pause and give them what they came for.
3. you have a story and you tell it – use the basic narrative tools of: characters, actions, and time to draw people in, create tension, sustain tension and resolve tension.
4. you work your humour and your personality into the speech the same way you work them into a conversation with your brother, naturally
5. you use rhythm like you aren’t afraid of it
6. you stand and deliver - no apologies, no second thoughts
Watch the simple 5 minute story that connected Barack Obama to millions of people and you will see how he has done all of the above.
A great speech is:
60% knowing what needs to be said and knowing the needs of the people who are going to be there to hear it
30% writing, so that what needs to be said is right there on the page
10% getting what’s on your mind, and on the page into people’s hearts
= 100% lasting impression
It could easily take 20 hours to write a 20 minute speech, or 2 hours to write a 2 minute speech. The question is how long a life does the speech have once it has left your lips.
Colin Moorhouse, taught the speech writing course I took last year. When I start writing, I refer back to his 5 elements of engagement and I ask myself these 5 things:
- event: why are you speaking? what are the expectations of the crowd? who is in the room? what do they need?
- story: what will connect dots and connect hearts?
- language: how can this be said, so that it resonates with the listener, and falls easily off the lips of the speaker
- humour: Colin’s kind of funny, so I think about the things I learned when he was being funny and I think about where humour could be used to best effect.
- oratory: what is the speaker’s natural rhythm, personality, how comfortable will s/he be? How can I approach the speech to make it easy for that speaker to deliver?
I had the pleasure of co-writing speeches for a candidate in this past election. I’m not going to pretend we wrote the Case for Confederation but it was remarkably satisfying to figure out what her constituents needed from her, and then to hear her deliver it. The experience moved speech writing back up towards the top of writing pleasures for me.
What are you favorite speeches? Share. Inspire. Send links.
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